1. Overview
This Acceptable Use Policy (“Policy”) governs your access to and use of our learning management platform (“Service”). By registering for or using the Service, you agree to be bound by this Policy. If you do not agree, you may not use the Service.
This Policy applies to all users, including administrators, managers, instructors, and employees. Your organization's administrator is responsible for ensuring that all members of your organization comply with this Policy.
2. User Accounts
- You must provide accurate and complete information when creating an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify your administrator immediately if you suspect unauthorized access to your account.
- Each account is for a single individual. Sharing credentials between multiple people is prohibited.
- You may not create accounts on behalf of another person without their consent.
3. Acceptable Use
You may use the Service only for lawful purposes and in accordance with this Policy. Permitted uses include:
- Accessing, completing, and tracking your organization's training courses.
- Creating and managing training content as authorized by your role.
- Generating and downloading certificates for completed training.
- Communicating and collaborating within your organization for training purposes.
- Downloading reports and exporting data that you are authorized to access.
4. Prohibited Activities
You must not use the Service to:
- Upload, distribute, or transmit content that is unlawful, harmful, defamatory, obscene, or otherwise objectionable.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Attempt to gain unauthorized access to any part of the Service or any other system connected to the Service.
- Reverse engineer, decompile, or disassemble any portion of the Service.
- Use automated tools (bots, scrapers, crawlers) to extract data from the Service without written permission.
- Interfere with or disrupt the integrity or performance of the Service.
- Transmit viruses, malware, or any other malicious or harmful code.
- Violate any applicable local, national, or international law or regulation.
- Use the Service for any commercial purpose not expressly authorized by your plan.
5. Content & Intellectual Property
All course content, templates, and platform materials are owned by or licensed to us and are protected by copyright and intellectual property laws.
- You retain ownership of content you create and upload (e.g. course materials, logos).
- By uploading content, you grant us a limited license to host, display, and deliver that content to authorized users within your organization.
- You represent and warrant that you have all necessary rights to any content you upload and that it does not infringe any third-party rights.
- You must not copy, reproduce, or redistribute platform content outside the Service without our written consent.
6. Privacy & Data
We collect and process personal data as described in our Privacy Policy. By using the Service, you acknowledge and agree to this processing.
- Training records, quiz results, and completion data are visible to your organization's administrators and managers.
- We do not sell your personal data to third parties.
- You are responsible for ensuring that any personal data you upload (e.g. when managing users) is handled in compliance with applicable data protection laws.
- Upon account termination, data is retained for 30 days before permanent deletion unless a longer retention period is required by law.
7. Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, if we determine that you have violated this Policy or any applicable law.
Your organization's administrator may also deactivate your account at any time. Upon termination, your right to access the Service ceases immediately. Provisions of this Policy that by their nature should survive termination will remain in effect.
8. Policy Changes
We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify administrators by email.
Your continued use of the Service after any changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
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